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IT Knowledge Flood Privacy Policy
This Privacy Policy describes the information we collect from you, what
we do with the information, and our information security practices. If
you have any questions about our Privacy Policy, please contact
privacy@itflood.com.
Information
When you sign up for our service, we will ask you to provide contact
information such as your name, address, telephone numbers, e-mail
addresses, and payment information such as credit card number and
expiration date.
If you contact us for customer support, we may also ask you for
information about your account username, software and other information
necessary to solve your issue.
When you visit our Web site we will capture your IP Address, time of and
duration of visit, and time and duration of the pages on our Web site
that you view. We may tie this information to the personally
identifiable information we have about you.
We will also place a cookie that will identify you to us as a repeat
visitor or a customer when you visit our Web site. See “What is a
Cookie” below. We may tie this cookie to the personally identifiable
information we have about you.
[If we send you an e-mail, we may include a marker that will allow us to
identify e-mail that is opened and viewed.]
Use of Personally Identifiable Information
We will use your personally identifiable information only as follows:
For payment purposes and to provide customer support;.
To announce special offers or important announcements regarding service.
If you do not wish to receive these e-mails, you may opt out of future
e-mails at any time by following the instructions included in the
e-mail.
To improve our service and the marketing of our service. For example, we
may use the information we gather from user surveys, demographic data,
and web site visits to help us improve or target our Web site and
customize your visit.
We will not provide any personally identifiable information about you to
any other person other than:
A law enforcement or regulatory agency at their request;
Third parties who perform services on our behalf (such as payment
processing), subject to the third party agreeing with us that it will
keep your personally identifiable information confidential;
As otherwise needed to protect or enforce our rights or the rights of
others.
We absolutely do not transfer or sell your information for inclusion on
third party e-mail or other marketing lists.
Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our customers with third
parties, such as advertisers or suppliers. This aggregate statistical
data will not identify you personally.
What is a Cookie
A “cookie” is an alphanumeric identifier that is unique to your browser.
The cookie will identify your browser to us when you visit our web site
so that we may customize your visit.
Security of Your Information
We store your personally identifiable information and payment
information securely in our databases.
Children’s Privacy
Our service is not available to children under the age of 18, and we
will not intentionally maintain information about anyone under the age
of 18.
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